Privacy Policy

PartnerUp (ABN: 26 881 191 026) is committed to protecting the privacy of individuals who interact with our business. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By engaging our services or using our website, you consent to the collection and use of your information as described in this policy.

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, business address.
• Business information: ABN, business name, financial records, accounting data.
• Employment information: Résumés and application materials from job applicants.
• Website usage data: IP addresses, browser type, pages visited, and referring URLs collected via cookies and analytics tools.

We use your personal information to:

• Provide and manage our accounting and finance team services.
• Communicate with you regarding your enquiry or engagement.
• Process job applications and assess candidates for employment.
• Comply with legal and regulatory obligations.
• Improve our services and website experience.

We do not sell your personal information to third parties. We may share your information with:

• Our operations team in Colombo, Sri Lanka, who deliver services on your behalf under strict confidentiality obligations.
• Third-party service providers (e.g., cloud accounting platforms) who assist us in delivering services.
• Regulatory or legal bodies where required by law.

Any overseas disclosure is conducted under equivalent privacy protections.

We implement ISO-aligned information security practices to protect your personal information, including:

• Encrypted data storage and transmission.
• Role-based access controls limiting who can access your data.
• Regular security reviews and staff training.
• GDPR-aligned data handling practices.

No system is completely secure. If you become aware of any security breach, please contact us immediately at enquiries@partnerup.au.

Our website uses cookies to improve your browsing experience and analyse website traffic. You can disable cookies in your browser settings, but this may affect certain website functionality.

You have the right to request access to the personal information we hold about you and to request corrections. To exercise these rights, contact us at enquiries@partnerup.au.

We will respond to access requests within 30 days. In some circumstances, we may decline a request where permitted by the Privacy Act.

If you believe your privacy has been breached, please contact us at enquiries@partnerup.au. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.